Intern, Customer Experience

EDP Group is present in 29 markets and has more than 9 million clients in the electricity and natural gas sector, leading the energy transition. We know that to win the race against climate change, we need to use our energy and heart to drive a better tomorrow. Using the power of wind, sun, and water on a global scale we will accelerate decarbonization, leaving no one behind.

EDP Renewables APAC is one of several subsidiaries of EDP Group, a global leader in the renewable energy sector and one of the world’s largest wind producers. With its headquarters in Singapore, EDP Renewables is the leading sustainable development hub for the Asia Pacific region with activities across nine different markets. Our activities are focused on the design, development, management, and operation of renewable energy sources, namely solar, and wind, as well as new technologies such as storage.

Responsibilities

• Assist team to undertake a variety of financial and non-financial tasks
• Manage generation of invoices and accounts receivable
• Work to accurately handle all incoming payments, outgoing invoices, database updates and additional tasks
• PR and PO creation in SAP
• Work with team members to investigate and resolve customers’ inquiries including resolving collection and payment discrepancies
• Support month-end closing for accounts receivable function

Learning Outcome

• Understand internal process of Customer Experience department, and help meet company’s goal to guarantee company’s revenue by managing the generation of invoices and accounts receivable
• Gain experience in data organization and management
• Develop familiarity with internal system, software and tools such as SAP
• Acquire skills in collaborative project support

Qualifications Required

• Currently pursuing a degree in Finance, business or related course
• Basic understanding of financial concepts and principals
• Strong organizational skills and attention to detail in data management.
• Ability to work effectively in a team.

What do we offer?

• Recognition of your contribution through a paid internship
• A 3 to 6-month full-time experience in a global company and leader in the energy sector
• An amazing team always willing to help you throughout your journey with us
• Flexibility through a hybrid work model
• Opportunities for personal and professional development 
• Chance to build a professional network

Apply for this experience by 31 December 2024 and, with the support of our team, find your opportunity at EDP among all the opportunities that will be available in 2024.

About EDP

As a socially responsible company, we incorporate the principles of Diversity and Inclusion into our values and practices. To achieve all our objectives, we intend to attract, develop, and retain different profiles, assuming diversity as an enabling and differentiating factor of innovation, which is fundamental in our organization. We welcome and value people and are committed to the inclusion and sense of belonging of everyone who is a part of the EDP Group.

What makes us proud as reference employers:

• TOP Employer Certification, by TOP Employers Institute (EDPR APAC, Singapore; EDP Portugal; EDP Renewables);
• Belonging to the Bloomberg Gender-Equality Index (EDP Portugal; EDP Renewables);
• Certification in Conciliation (Excellence) by Fundación Masfamilia.