Customer Service Planning and Control Analyst

We are EDP, a global energy company present in around 29 markets with a particular emphasis on renewable energies. With more than 45 years of experience, we have been consolidating a relevant presence on the world energy scene based on the commitment to be all-green by 2030, leading the energy transition. With more than 13,000 employees around the world, we are committed to using our energy and heart to drive a better tomorrow.

What you will do:

Provide support to Planning and Management Control activities, with a particular focus on:

• budgeting and preparation of the Business Plan;
• monthly financial close processes;
• run product costing models and support cost transparency.
• manage reporting to the Planning & Control function and to external stakeholders;
• prepare performance monitoring reports and analysis of budget variances;
• automate manual processes using available tools, partnering with operational and technology teams to drive efficiency and improve the reliability of management information and
• monitor key cost-reduction initiatives within the Directorate that support the organisation's budgetary objectives.

Support Contract Management and Contract Execution activities, including:

• ensure compliance with contractual terms and Service Level Agreements (SLAs) for customer care contracts;
• monitor, report and review of key contract performance indicators, including financial analysis;
• pricing definition and review; and
• analyse contractual change requests and development of proposals to amend existing contractual arrangements.

Employment type: Full-Time

Work site: Hybrid Model

What are we looking for:

• Bachelor Degree in Management, Finance, Economics, Engineering or equivalent;
• Between 3 to 5 years of professional experience in planning and control and in financial areas;
• Experience in consulting, financial auditing, or equivalent areas within industry (financial departments) is also valued.
• Strong results orientation, continuous improvement mindset, and value-creation focus.
• Proficiency in Excel, PowerPoint, and Word (mandatory), and PowerBI (preferred).
• Fluency in portugues and english

More than academic knowledge and technical skills, we are looking for ambitious people who are enthusiastic about the future and who bring human skills aligned with our purpose.

Equal opportunities for all

Our vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process. We welcome and value all people, and we are committed to fostering a sense of belonging for each person who is part of the EDP group.

Need more reasonsto apply?

As a top employer we:

• Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making;
• Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits;
• Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility;

Our efforts have resulted in several distinctions over time, highlighting the EDP group's strong positioning and its dedication and commitment to attracting and retaining the best talent:

• Top employer certification by Top Employers Institute
• Part of the Bloomberg Gender-Equality Index
• Global certification as a family-responsible company by Fundación Másfamília
• Top 100 Workplaces by Houston Chronicle

Discover our tips to enhance your performance during the recruitment process and apply until 20/03/2026 if you think you are the right fit for this opportunity.